We're not as good as we think at communicating emotions over email. We know we're being funny or sarcastic, so it's hard to predict whether the receiver will catch the tone. When in doubt, pick up the phone. If the emotion is complex, be in doubt. https://t.co/Kwqa23SJxG https://t.co/ghgNLDrbLK
— Adam Grant (@AdamMGrant) Jun 7, 2021
from Twitter https://twitter.com/AdamMGrant
June 07, 2021 at 09:40PM
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